process step by step
Professional rug cleaning is recommended every 2-3 years. Our hand washing process eliminates residues, allergens, dirt, stains, soil & toxic substances – cleaner & healthier for you & your family.
Inspection & dye bleed testing
Your rugs are measured and the rug dyes are inspected for bleeding. We look for pre-existing damages. We’ll point these areas out and provide an estimate for repair plus best course for action, whether it’s necessary or worth the investment.
Dusted front and back. Settlement of dust, sand, or grit lay at the foundation of your rug and reduce the life of a oriental carpet by causing premature wear. Your rugs are dusted to bring out these particles. An extremely important step in cleaning rugs, it cannot be preformed in your home, by a commercial wall-to-wall carpet cleaner.
Soaking and hand-washing
Soaked front and back with plenty of clean, cold water, rug shampoo (non-toxic) is applied and then hand washed – scrubbing direction going the way of the rug pile. All work is gently done by hand to insure that no damage is caused.
We’ll rinse and squeegee the front and back to remove the remaining rug shampoo, contaminants and particles completely. We make sure no residue of any cleaning or spotting agents is left in the rug.
Water extraction & drying
Any remaining water is extracted from the your carpet using an extraction vacuum. There is no dripping. The rug is carefully hung to dry.
Fringe cleaning & maintenance
We pay special attention to the fringe and hand brush them once more after washing. We never use bleach – will break fibers. Damaged fringe, whether your fringe has been chewed off by your pets, torn by the vacuum cleaner, or worn off from heavy foot traffic, you do need to take action it right away. If left uncared for, my increase damage by unraveling the rug knots over time.
Wrap for pickup or delivery
The rug will be wrapped for protection. A staff member will notify you for pick up or schedule a delivery. When your rug is delivered, it will be placed exactly where you desire. We will move furniture for no additional charge.